FAQ

What are the safety certifications on these charger?
All of our Nekmit charger are UL certificated and safe for daily use. 

Is it normal that my charger is heating up?
It is normal for a little heat to be emitted from the product, but it shouldn't be too hot to handle. In this case, please stop using the product and contact our support channel for more help. 

What is a GaN charger?
Gallium nitride, or GaN, is a material that's starting to be used for semiconductors in chargers. The main thing about GaN when it comes to chargers is that it produces less heat. Less heat means components can be closer together, so a charger can be smaller than ever before—while maintaining all the power capabilities and safety standards. 

What is USB-C?
The next generation of USB tech - small reversible connector designed to support a new wave of faster, more efficient power delivery, 10x faster data transfer and sync speeds than USB 2.0. 

What is USB Power Delivery?
USB Power Delivery (PD) is a universal charging standard that enables compatible devices to charge at much higher power than normal. The technology supports bi-directional charging and data transfer from both host and peripheral. Fast charge your Pixel 3 or iPhone, and then use the same charger to power your MacBook. 

What’s the advantage of Intelligent Power Allocation?
Designed to intermittently detect the power needs of connected devices and to identify the optimum power allocation, ensuring the best charge every time. 

Do you have any charger which supports Samsung Super Fast Charging?
Yes, our 60W & 90W Charger supports Samsung Super Fast Charging for 25W or 45W. 

How will the charger's amperage be split when charging multiple devices?
For the dynamic detect chargers, the output of amperages will be intelligently distributed to ensures effective simultaneous charging. For normal chargers, the output of amperages will be split evenly. 

Does charger stop charging once the phone or device at 100%?
It will supply a trickle of electricity to maintain the power once your device is fully charged. 

Are these chargers are safe and reliable to plug in? Does it need to be removed if not in use?
Yes, all of our Nekmit chargers are safe to use, but we still recommend not to keep the charge plugging in when you do not use it, since it will shorten life of charger.

What if the Nekmit’s LED is working but my device isn't charging?
If the LED is working but your device is not charging, your cable may be faulty. Try charging with different cables. If the problem persists, please email us at support@nekmitusa.com to claim your 12-month warranty. 

Are these chargers Apple certified (MFi) to safely charged iPhones?
MFI is not necessary for the wall charger. But please be assured that our lightning cables are MFI certified.